To be checked in case of lack of water

Here are a few steps to check if you’re running low on water. One of the following situations may be the cause. If you can’t identify it, contact us for help.

Did you run out of electricity? If so, here are the steps to follow:

1. Be sure to reset your pump’s circuit breaker. To do this, you must close it completely and restore the power (switch to ON).
2. If you have a pressure switch with a low-level trigger, i.e. a small metal arm as shown in the photo below, you may have emptied your hydropneumatic reservoir and the pressure has dropped too low (below 20 psi). So try repriming your submersible pump.

Have you watered your yard recently (last 24 hours)?

You may have emptied your artesian well, so follow these steps:

1. Start by turning off your circuit breaker and let your artesian well rest for a minimum of 6 to 24 hours.
2. If your submersible pump runs after the downtime and you have water again, you now know that your artesian well may dry up and you will need to be careful with your usage.

Still no water? Follow the next steps:

1. Make sure you don’t have a low-level pressure switch.
2. If you have one, refer to the article: How to reset your low-level pressure switch. If not, proceed to the next step.

After these steps, you still have no water?

1. Check the water level in your artesian well by opening the well cover and dropping an ice cube inside.
2. Count the seconds that pass before you hear the ice cube hit the water. Each second is equivalent to between 24 and 28 feet.
3. This will determine your water level, so you’ll know if your artesian well is filling up and how fast it’s filling up.

What’s the temperature outside (between -20 and -35 degrees Celsius)? Do you have a heating wire?

Have you connected your heating wire? If yes:

1. Be sure to close the circuit breaker of the submersible pump so as not to cause a break in the well
2. Make sure the wire circuit breaker is on and the circuit breaker (GFCI) is on.
3. Leave the heating wire plugged in for a minimum of two hours;
4. Make sure the wire is warm to the touch;
5. After 2 hours, turn the pump circuit breaker back on and see if the water comes back
6. If water does not come out, turn off the circuit breaker again.

If you’ve done these steps and the water isn’t coming back, your heating wire has probably stopped working.